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How xe77 Handles Your Personal Information

Your account data, payment activity, and browsing behaviour on xe77 are handled with clear rules — what we collect, why we collect it, and how long we keep it. Access and eligibility depend on your local law and the regions where xe77 operates.

Account Data ProtectionbKash, Nagad, Rocket Payment PrivacyCookie ControlsData Retention Policy
xe77 How xe77 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

Team online

Live Chat Support

Open the chat widget from any page on xe77 to raise a data query directly. Our support team can locate your account record and confirm what information we hold.

Email Data Requests

Send a written data access or correction request to our support email. Include your registered account name so we can match your request to the right record quickly.

Account Settings Path

Some data preferences — including marketing contact opt-outs — are available directly inside your account settings panel without needing to contact support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security and Login Data

Your login credentials are stored using one-way encryption. OTP verification on each new device session means your account cannot be accessed from an unrecognised phone without your approval.

Cookie Use and Browser Data

We use session cookies to keep you logged in and analytics cookies to understand how pages perform on mobile. You can adjust cookie preferences through your browser settings at any time.

Payment Data Retention

Transaction records tied to bKash, Nagad, and Rocket deposits are kept for the period required by our internal audit process. Once that period passes, payment references are removed from active records.

Requesting Changes to Your Data

Contact support via live chat or email to request a correction, export, or deletion of your account data. We aim to respond to all data requests within a reasonable timeframe.

Common Questions About Your Privacy on xe77

We collect your registration details, device identifiers, and the payment method references you use — such as your bKash or Nagad account number. We do not store wallet PINs or passwords.

We do not sell your data. Payment processors like bKash, Nagad, and Rocket receive only the transaction details needed to complete your deposit or withdrawal — nothing beyond that.

Account records are kept while your account is active and for a period after closure to meet audit requirements. Payment references through Nagad, Rocket, or bKash are removed once that retention period ends.

Yes. Contact our support team via live chat or email with your registered account name and we will provide a summary of the personal data held against your record.

You can update your marketing contact preferences directly inside your account settings panel, or ask our support team to remove you from outbound communications at any time.

We use session and analytics cookies. Session cookies keep you logged in; analytics cookies help us improve mobile load performance. You can manage or block cookies through your browser settings.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.